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Senior Software Reliability Engineer

We bet we can be a great match Do you want cool projects focused on online sports betting and gaming? Would you like to work on highly reliable systems with low latency, much like the transactional systems of the best financial institutions, but with fun included? Would you like to work with some of the best Developers, QAs, DevOps Engineers and Project Managers in Krakow? Welcome to Grand Parade. About us Working with us you’ll be at heart of the technological revolution of one the world’s most trusted betting and gaming companies. We deal with projects ranging from widgets, desktop or mobile casinos and betting sites just to name a few. We process 500 online Sportsbook bets per second each Saturday, that’s the same as orders processed by Amazon UK, on its busiest day of the year. We deal with more than 20 million users and 160 terabytes of data daily. Impressed? You can be sure there are many more challenges waiting for you. Your role in the teamWe’re building our Site Reliability capability in order to support William Hill’s vast and varied tech landscape. As a Site Reliability Engineer, you’ll work with development teams to run operations and help improve development pipelines and infrastructure. SRE is a discipline which involves a highly skilled combination of engineering and operations skills, and is designed to automate and improve operations. Your role will focus on guaranteeing system reliability, performance, and supportability. You’ll place a strong engineering emphasis on building bespoke autonomous solutions that deliver value to end-users early, often, and at a fast pace. Your work will be central to the reputation and trustworthiness of the product, and we’ll rely on you to act as an advocate for engineering best practices. You’ll take ownership of process management automating provisioning, quality controls, security auditing and maintenance. You’ll own continuous improvement of platforms by analysing and improving efficiency, reliability, and scalability of the platform including deployment tooling and infrastructure. You’ll create software delivery pipelines to increase development teams’ velocity and confidence. Communication is keyyou’ll promote and advocate across product teams on reliability topics, plus you’ll draft design documents and present solutions to stakeholders. As infrastructure liaison, you’ll help infrastructure teams plan disaster recovery drills, coordinate patching, oversee upgrades, and ensure compliance with best practice. The role requires flexibility to participate in rotating on-call duties and timely post-mortems of production incidentsSkills and experienceEssential:
  • You’re fluent in cloud / AWS infrastructure and confident in the deployment of automation solutions. You have strong experience with DevOps practices and toolsets, such as Terraform, Packer, Lambda, GitLab, CI/CD delivery model(s) and infrastructure-as-code.
  • You’re confident using containerisation (Docker, Helm) and monitoring and logging stacks / tools e.g. NewRelic, Splunk. You’re fluent in at least one widely used front or back end programming language (e.g. Java / Javascript) and have the ability to debug code locally and remotely with strong understanding of all levels of a distributed system.
  • You’ll need to display strong communication skills with the ability to align diverse stakeholder groups on complex technical decisions. You can influence business stakeholders to align on architectural changes, and you can use your expertise to coach and mentor colleagues around you, harnessing the team’s potential.
  • You’re entrepreneurial and excited about trying new technologies and architectural solutions -but you don’t shy away from maintaining and upgrading legacy systems.
Desirable:
  • Familiarity with orchestration tools (Kubernetes, Istio)
  • Experience working in Agile teams and adopting Agile SDLC practices
  • Experience managing technical priorities within the Backlog, plus constant upkeep of documentation and runbooks
What we offer
  • Development opportunities, including IT conferences, internal trainings, lunch and learn sessions and an individual training budget.
  • Complex work and the chance to make an impact.
  • Mac OS or Windows hardware to choose from.
  • Brand new, bright and comfortable office in the city center with a garden roof terrace and incredible city view. Tram stop right outside the office. And yes - the office remains open if you choose to use it for reasons connected with your physical or mental wellbeing.
  • Free underground parking space for cars, motorcycles and bikes.
  • Great working atmosphere, in a collaborative team of amazing people, with forward thinking managers.
  • Competitive base salary and benefits, with fully paid private healthcare (Lux Med), fully paid Multisport pass or MyBenefit cafeteria points for employees on employment contract, employee referral program, and an extra day off for your birthday.
  • Flexible employment (B2B or Employment Contract to choose from).
  • Creative rights scheme.
  • Flexible working hours.
  • Chill out room and gaming room with VR, PS4, FIFA, foosball table, billiards, table tennis, football league, board games, company competitions with cool prizes.
  • Meetups, quality questions events, hackathons, we love any chance to share knowledge and have fun.
  • Charity events (ask us about our scooter racing) and social activities virtual for now but we can’t wait to throw one of our famous company parties or summer picnics
  • Flexible working practices - in Covid-19 times we work from home.
  • Ultimately depending on circumstances you may be able to work up to 80% of your normal working time from home.
  • Relocation costs support for rent and travel, and VISA support. Colleagues from all round the world including Russia, Ukraine, Belarus, Estonia, Brazil, Romania, Ireland, Israel, India, Portugal, United Kingdom, Libya and many other countries.
William Hill in Krakow Our office sits on Kotlarska and our brilliant building has a range of different workspaces, hangouts and breakout areas to suit your every need. Situated in the centre of Krakow next to Vistula river we’re in the heart of one of the world’s most iconic cities .There are parks everywhere, you can enjoy a walk along Planty, or go to Kociuszko Mound to admire the city from above. With plenty of culture on your doorstep, you’ll be spoilt for choice. In fact, why not have a sneak peek around our office with Street View and see if you can picture yourself here. Join us behind the bet

Would you like to join us?

Great! Find out all about the recruitment process and see how step by step you can become a part of our Grand Parade community.

1. Apply

Send your resume via our website and if you’re successful, we’ll contact you via email or phone.

2. HR screen

Our Recruitment Team will arrange a call to discuss your experience and learn more about your job expectations.

3. Technical interview

The next step on the road will be phone (Skype or BlueJeans) call with one of our technical recruiters who'd like to learn more about your skills and knowledge.

4. F2F interview

...and we're almost there! The final step is meeting with Development Lead or Hiring Manager who will tell you more about what we do and will be happy to answer your questions.